I know exactly how my neighbor feels when it comes to needing constant repair to my HVAC system.
Mine wasn’t the air conditioning unit, but the furnace.
It seemed like every time I looked over at her house, there was an HVAC service van in the driveway. At first I thought it may be someone visiting, since it was sitting there so often. One day, I saw her face when the HVAC van pulled up and she didn’t seem happy. I had to go over and see if there was something I could do to help. She told me they were telling her that she had to purchase a new air conditioning unit. She was talking about the four repairs they had already made and every time they charged her for service calls and even an after hours call on two of them. I told her that I knew a really good HVAC technician and I was sure I could talk him into giving her a second opinion for free. She tried to talk me out of it and said she didn’t want me to go to any trouble. I laughed and told her it was no trouble. If he wouldn’t do it, she just wouldn’t feed him his dinner. She looked at me oddly and I told her the HvAC technician was my son. She quickly agreed to having my son come over, but that’s when the HVAC tech came over with a paper for her to sign. He said that if she would just sign the paper, he would have the new AC unit delivered that afternoon. I asked if she had authorized this and she shook her head. I told him she had a second HVAC tech coming to give her a second opinion.